COMMUNICATION BETWEEN STAFF AND PARENTS
At John Betts we are only too aware of the importance of good communication and understand how frustrating it can be if information gets lost. With this in mind we have set up a clear communication system to ensure that information does not get lost and that you receive a response as quickly as possible.
First and foremost, if you wish to communicate with your child’s class teacher please attempt to speak to them at the end of the day in the playground. Members of Senior Leadership are available in the morning for any urgent matters and to pass on messages to class teachers on that day. If you are unable to do this please ring or email the office (email@example.com) to leave a message for your class teacher.
The class teacher will respond to this at the soonest possible opportunity either in the playground or by telephone and if necessary arrange a meeting with you.
Please note that it is not appropriate to email your class teacher directly with issues regarding your child. Emails need to be sent via the office and will be directed to the appropriate member/s of staff. These emails are shared with a member of SLT so that if any necessary support is required they are able to do this.
Likewise, if you wish to communicate with the Headteacher, Deputy Headteacher or Head of Inclusion emails need to be directed via the office. If you request a meeting with the Headteacher you need to provide some information about the purpose of the meeting, it may be more appropriate for you to meet with another member of SLT. All meetings held with parents are discussed with the Senior Leadership Team and if further action is necessary it will be arranged.
Parent reps have access to the class teacher’s email and this is to be used only to make arrangements regarding reading volunteers, trips or events relating to fundraising. Parent reps are expected to follow whole school procedures if they would like to discuss their child with the class teacher.
This system will ensure smooth communication across the school and will prevent any misunderstandings from taking place. If you have not received a response please check with SLT on the gate either at the beginning of the end of the day so they can follow up on this.
If you would like information about what your child is learning , please click here to visit our Curriculum page for information about specific subjects. Alternatively by clicking here and selecting your child's class page you can view the 'Curriculum Bulletins' to learn about their current learning.